StableLogic has been appointed by a global medical products manufacturer to deliver a global contact...
Independent Contact Centre Consultants
StableLogic are contact centre consultants, we provide expert independent contact centre advice. Our contact centre consultancy services help clients to develop their contact strategy, benchmark costs and optimise their processes.
The contact centre is the first point of contact for many customers and is often the face of the organisation. Consequently, the contact centre experience heavily influences customer perception and if not implemented and managed correctly, can negatively impact both sales and customer retention.
We advise a wide range of clients from small help desks to large international contact centres on how best to implement or optimise their contact centre solution. As an independent consultancy, we do not sell contact centre systems, we advise clients on procurements, best practice, service and process optimisation.