All posts by: stablelogic

in Digital Transformation, StableLogic

How PowerBI Can Benefit Your Business

Companies rely on vast amounts of data to enhance agility, develop a competitive advantage, and future-proof operations. However, the ever-increasing amount of data derived from day-to-day business activities creates formidable challenges for many organisations. Managing large amounts of data can be quite tricky which can compromise companies’ ability to perform comprehensive data analysis.

Fortunately, business intelligence tools, such as Microsoft Power BI, make it easier for companies to leverage that wealth of data.

What is PowerBI?
Power BI is the name for an assortment of cloud-based apps and services that help organizations to collect, manage, and analyze data from a variety of sources, through a user-friendly interface. Power BI pulls data together and processes it, turning it into clear insights, using visually compelling and easy-to-process charts and graphs. This allows users to generate and share clear and useful snapshots of what’s happening in their business.

Benefits:
1. Decision Making: PowerBI can improve the decision-making process and make it more precise by providing detailed insights. When all the data is available in one place, the risk that something will be overlooked is significantly lower.
2. AI Innovation: It also offers built-in machine learning features for spotting trends and making predictions. This ensures that you can always be a few steps ahead of the competition.
3. Key Insights: PowerBI allows users to extract key insights which can be hidden behind seemingly chaotic or huge data sets. It sorts all of this data in order to provide you with a clear overview of the information that you’ve gathered.
4. Personalisation: PowerBI can be personalised to your needs. That way users can quickly find what they are looking for.
5. Security: It also allows you to grant certain levels of access to internal and external users, so your data can be properly protected. In addition, it is regularly updated ensuring that it complies with all the latest regulations regarding cyber-attacks and data leaks ensuring that your data is always protected.
6. Integration: It integrates with many popular business tools such as Salesforce, SAP, Google Analytics, MailChimp and all Microsoft-based products like Excel, so crucial information from different sources are no longer dispersed.

How Can StableLogic Help You With PowerBI?
Our team of consultants can help you with all your PowerBI needs. Our team can help you to define your Power BI strategy, design and implement all the necessary infrastructure, and turn your data into clear and flexible Power BI dashboards to empower decision making.

If you have any questions about PowerBI or any of our other services, then please do not hesitate to contact us by emailing info@stablelogic.com or calling +44 (0) 20 3861 6444.

in Digital Transformation, Networks, StableLogic

BT Switch Off | How Will It Impact Your Business

In order to modernise the UK’s telecoms offerings, BT has announced that they will switch off all traditional phone lines by 2025. They will be moving all customers – both personal and business – from analogue and digital to IP. By 2025, every BT phone line in the UK will be IP.

While this date may seem in the very distant future, it’s important that businesses take careful steps to prepare for this changeover. Your business will need to review everything connected to your phone lines including fax machines, door entry systems, alarms, lift systems and CCTV.

Below is an explainer on what exactly will be happening and how to best prepare for the switch off.

What is BT switching off?

BT is switching off two types of lines – Analogue PSTN & ISDN. Analogue PSTN (the Public Switched Telephone Network), is made of copper wires that can carry phone calls and send faxes. It’s the same technology that was developed when the telephone was invented in the 1800’s.  Analogue is very extensively used for home phone lines, lift lines, security alarms and fax machines.

BT estimate there are 14 million analogue lines in use today – all of which will need to be transitioned to IP.

ISDN, otherwise known as the Integrated Services Digital Network, also often runs on copper wires, and can carry voice and data, but is usually used for business telephone lines.  But ISDN operates on TDM digital technology which is also considered obsolete.

When is the switch off happening?

The switch off process will be happening in two stages. Beginning in September 2023, BT will stop offering PSTN or ISDN services, so if you have a system that uses either of those networks, you won’t be able to add lines to it.

Between April and December 2025, anyone still using the old networks will be required to change to a different one or be disconnected.

BT have started this process in some pilot areas, with plans to stop selling copper based services in 297 exchange areas (covering 2.9 million premises) by April 2022.

Will I have to change my business’s phone, fax, lift lines, alarms lines or CCTV system?

If they’re using an older system then yes, you will need to update them or replace them. Exactly what changes you’ll have to make depends on exactly what you’re currently using and how.

The list of impacted services includes:

  • Alarm Lines
  • Building management systems
  • Business Telephone Systems
  • CCTV
  • Connections to PA systems
  • Door Entry Systems
  • Emergency Alert Pendants
  • EPOS / credit card machines
  • Faxes
  • Payphones
  • Telemetry services
  • Traffic Light Systems

How can StableLogic help you with the switch?

We can help you switch to a solution ahead of 2025, sparing you from price increases and any last minute rush. Switching your system over within good time ensures that you are prepared and can  benefit from modern systems. As independent consultants with over 25 years’ experience, we will be with you at every step to ensure you are making the right decisions for your organisation.

Key steps to take now include:

  1. Audit current services
  2. Develop a migration and upgrade plan
  3. Budget
  4. Commence the migration – don’t leave it to the last minute
in StableLogic

StableLogic Set For Call & Contact Centre, CUX + SCCB Expo 2021

Join StableLogic at the Smart Communication + Connected Business (SCCB) Expo on November 16th & 17th at the ExCeL Centre in London. Our consultants will be on hand at Booth CC-AA24 offering free impartial advice and answering any of your contact centre, UCaaS and CX questions.

In addition, Joel Barnett, a director at StableLogic, will be hosting a seminar at the expo on November 16th at 12.30pm in the Smarter Collaboration theatre. ’10 Ways Covid has Changed the Contact Centre Forever’ will explore how contact centres have radically changed as a result of the pandemic. What’s good, what’s bad and why there is no going back.

The SCCB Expo is part of Europe’s Leading Call and Contact Centre Event at the ExCel Centre in London. UK’s leading event for communication and technology professionals looking to optimise their workforce connections It will be co-located with the Call & Contact Centre Expo as well as the Customer & User Experience Expo on November 16th & 17th.

For free tickets, please click here.

in StableLogic

StableLogic Named Approved Employer for UK Kickstart Scheme

StableLogic has been appointed an approved employer for the UK Kickstart Scheme.

The UK government has introduced the Kickstart Scheme to fund the direct creation of high quality jobs for young people at the highest risk of long-term unemployment. It provides young people with the opportunity to build their confidence and skills in the workplace, and to gain experience that will improve their chances of going on to find long-term, sustainable work.

People on the Kickstart Scheme will join us for a six month period during which time, they will:

  • Explore a career path
  • Gain valuable work experience
  • Develop and refine skills
  • Be supported and mentored by our team
  • Network with professionals in the field
  • Develop their business and communications skills
  • Get tips on CVs, presentation and interview skills

The whole team at StableLogic are looking forward to welcoming in our new trainees and helping them to develop their career.

in Cost Saving, StableLogic, Telecom Cost Saving

4 Ways to Reduce IT Costs in 2021

Due to the current economic situation fuelled by the pandemic and the changing market landscape, it’s become more important than ever for businesses to look for ways to reduce costs. As IT expenses can take up a significant portion of a company’s overall budget, there are some creative methods that businesses can explore to create significant savings in this area.

1. Technology Audit Service

A technology and telecom auditing service can review every aspect of your organisation’s IT costs including internal expenses, supplier costs and staffing costs. These audits compare expenses against similar organisations, in order to highlight inefficiencies and options to reduce cost.

A technology cost saving audit will consider every single cost item, identify it’s use, analyse it’s cost and provide lower cost alternatives, if possible. This process ensures that all expenses are analysed and that savings can be accurately identified.

2. Mobile Audit Solution

For larger organisations, it can be difficult to keep track of company owned mobile devices and services. The Veroxos Mobile Audit, a StableLogic service, is a cloud based solution that identifies the named users of all company owned mobile devices.

This quick and easy solution provides organizations with an updated inventory and a list of services for investigation and suspension, creating opportunities for significant savings and improved data security.

3. Benchmarking

A technology benchmarking service, such as the one provided by StableLogic, directly compares your costs to current market rates and provides the information you need to embark on a procurement or to start a negotiation. Our benchmarking services cover a broad range of IT costs, from staffing levels to supplier contracts.

4. Technology Expense Management (TEM)

For larger enterprises, an investment in a TEM solution can reap massive rewards in terms of savings, improved productivity and transparency. With invoicing and billing becoming more complex and time consuming, many large enterprises are devoting more and more valuable time in dealing with this process. Additionally, due to this complexity and the risk of cancelling an operational service, many organizations are simply paying many invoices without validation. As over 30% of vendor bills are inaccurate, this is leading to many businesses heavily overpaying.

A TEM solution like Veroxos, a StableLogic service, allows enterprises to manage all their mobile, cloud and telecommunications services in one place. It will locate, manage and correct inefficiencies on an ongoing basis to enable continuous optimization. Additionally, it provides full invoice validation and automatic allocation of expenses which reduces the amount of administration time devoted to managing these services and costs.

Are you looking to reduce IT costs in 2021?
If you have any questions about this piece or any of our services, then please do not hesitate to contact us by emailing info@stablelogic.com or calling +44 (0) 20 3861 6444.

in Cost Saving, Digital Transformation, StableLogic

How to Implement a New Strategy for Savings

Most businesses would agree that reducing costs and identifying routes for savings is a vital yet difficult challenge. However, after locating areas where spend can be reduced, another serious problem can arise. How do you execute the necessary changes to achieve it?

At StableLogic, we realise that identifying savings is only part of the challenge, implementing those savings can be much harder. Common problems can arise including a lack of internal time and resources, a lack of internal commitment, and an overall reluctance for change within the organisation.

Our cost implementation services include:
• Delivery project management
• Performance based payment
• Supplier negotiations
• Process advice and transformation

The delivery of savings needs careful and sensitive management along with a total determination to deliver the required outcomes. Our saving delivery managers utilise a set of software tools to ensure the analysed savings are fully implemented.

Do you want to discuss any of the services offered in this piece?
If you want to speak directly to one of our consultants, you can email info@stablelogic.com or call +44 (0) 20 3861 6444.

in Contact Centre, Cost Saving, Digital Transformation, Networks, Telecom Cost Saving, Unified Communications

News Roundup: October 2020

Despite the current challenging landscape, StableLogic has had a busy 2020 with lots of changes and exciting new projects.

Get more details below in our latest news roundup:

StableLogic Awarded G-Cloud 12 Status

StableLogic has been successfully awarded G-Cloud 12 status, allowing us to streamline purchasing and contracts with public sector clients.

G-Cloud is a Government framework, managed by the Crown Commercial Service, which allows UK public sector organisations to purchase services from StableLogic with minimal administration. As the G-Cloud process fully meets the public sector procurement rules, a formal tender process and complex contracting, are no longer required. This allows clients to purchase services quickly and easily.

The StableLogic team are delighted to see our services recognised by the Crown Commercial Service and we look forward to increasing our number public sector clients.

Demand for Technology Cost Audits Grow by 35%

Given the impact of Covid-19 on the economy, it is not surprising that demand for our technology cost audits has increased by 35% compared to 2019.

With our audits typically delivering savings in the region of 10% to 20%, demand from both purchasing and IT departments is significant.  Our audits cover telecommunications, networking, cloud services and licensing costs.  Using expert marketing knowledge and lots of experience, it is amazing our much can be saved.

StableLogic Covid-19 Update

The StableLogic team have had a busy 2020, despite the new ways of working resulting from Covid-19.  Our Covid-19 plan has quickly developed into our “new normal” and has proved highly successful.  We are providing a fully remote service to all clients, and some clients are restarting face to face, albeit socially distanced meetings.

All StableLogic consultants and services are fully available and we have providing a complete set of services to all clients.

We are, of course, following all of the health advice and making very active use of the technology.

New Projects

Some of our recent new projects include:

  • Global FMCG Firm – Design & procurement of a 700 site data network covering 60 countries.
  • Elevator Company – Audit, optimisation & management of 11,000 telecom & network services.
  • Housing Association– Audit & management of 2000+ telecommunications services.
  • Travel Company – Contact Centre strategic review & optimisation.

Would you like to arrange a free initial consultation?
StableLogic is an independent consultancy business – we don’t sell anything.

If you would like help improving your operations efficiency and ultimately delivering a better customer experience, please call +44 (0) 20 3861 6444 or email info@stablelogic.com.

in Cost Saving, StableLogic, Telecom Cost Saving

Demand for Technology Cost Audits Grow by 35% 

Given the impact of Covid-19 on the economy, it is not surprising that demand for our technology cost audits has increased by 35% compared to 2019.

With our audits typically delivering savings in the region of 10% to 20%, demand from both purchasing and IT departments is significant. Our audits cover telecommunications, networking, cloud services and licensing costs. Using expert marketing knowledge and lots of experience, it is amazing how much can be saved.

How does it work?

Our technology audits review every single cost item, identify their use, analyse their cost and consider if there is a lower cost alternative. A detailed audit can compare costs against similar organisations, in order to highlight inefficiencies and provide options to reduce cost. Thus, ensuring that all costs are analysed and savings accurately identified.

StableLogic’s approach to technology audits delivers fast and practical savings without any impact to operations. Our audits identify ways to:

• Cancel redundant services.
• Consolidate suppliers and services.
• Identify the right size services.
• Select the best tariffs – at the best market rates.

Do you want to discuss undertaking a technology audit?
If you have any questions about this piece or any of our services, then please do not hesitate to contact us by emailing info@stablelogic.com or calling +44 (0) 20 3861 6444.

in Cost Saving, StableLogic, Telecom Cost Saving

How to Reduce Business Costs With A Telecom Audit

Getting an understanding of your overall telecom inventory and spend can be a daunting task. However, the potential from doing so can be immense. Telecommunications costs can represent a significant part of a company’s budget. Thus, a telecom audit that provides a clear understanding of your spend and identifies avenues for improvement can be a useful method to cut costs and improve your overall services.

StableLogic have a proven methodology that can quickly and effectively reduce your telecommunications expenses. Our telecommunications audits, review all aspects of an organisations telecom costs and deliver practical savings without any impact to services. A detailed audit can compare costs against similar organisations, in order to highlight inefficiencies and provide options to reduce cost.

We consider every single cost item, identify their use, analyse their cost and consider if there is a lower cost alternative. Thus, ensuring that all costs are analysed and savings accurately identified.

StableLogic’s approach to telecom audits delivers fast and low risk cost savings. Our audits identify ways to:
• Cancel redundant services.
• Consolidate suppliers and services.
• Identify the right size services.
• Select the best tariffs – at the best market rates.

Do you want to discuss undertaking a telecom audit?
If you have any questions about this piece or any of our services, then please do not hesitate to contact us by emailing info@stablelogic.com or calling +44 (0) 20 3861 6444.

in Contact Centre, Digital Transformation, StableLogic

How to Avoid Cloud Migration Pitfalls

For most businesses, moving services to the cloud has an undeniably strong business case. Companies now want to leverage the lower cost, scalability, and low maintenance of cloud and SaaS services.

So clearly this sounds like a no-brainer from a strategic sense. However, when it comes to moving a whole business away from old on-premise systems and onto the cloud, how easy is it?

Well the answer is, unfortunately, not very. Firstly, there are the many considerations that need to be made, such as what is the state of the network? Can cloud services be supported in your specific geography? Will new hardware be required? What is the new DR plan? How will cloud services interact with systems that have to remain on-premise? How will the change be communicated? What training is required? How will contracts be managed for old systems? And the list goes on. Clearly, big technical changes are not always easy to achieve.

Realistically, a program set out to deliver a cloud transformation can fail anywhere, common examples are:

o Poorly defined project dependencies
o Insufficient backing of budget
o Lack of change management
o Uncontrolled project changes
o Ineffective stakeholder engagement
o Inadequate skill set of project team

…again, the list goes on. In summary, without the right level of project management and project governance embedded into a project, such as a cloud transformation, the list of potential factors leading to the project’s demise can be countless.

From experience, we would go as far to say that unless you have sufficient project governance laid out from the very beginning of a project, then the project is due to fail at some point during its lifetime – realistically very quickly!

So sadly, while the original cloud strategy may seem like a no brainer, implementing the strategy can prove much more difficult.

To ensure success, moving to the cloud requires a high level of planning, often across multiple projects, underpinned by watertight change management, careful monitoring of budget and a constant review of interproject dependencies.

The objectives of the project should be continuously used to benchmark the project. In addition, the level of communication between the project members, exec board and the project stakeholders needs to be exceptionally well structured.

At StableLogic, we have carried out countless cloud deployments successfully and have overseen numerous high-profile cloud transformations. Our successes come through our 25 years’ experience of running IT deployments, through which we have developed a proven methodology fortified by a deep technical understanding. Our focus is on delivery, ensuring projects are completed on time, to budget and with the correct scope.

Do you need help with any of the issues discussed in this piece?
StableLogic is an independent consultancy business – we don’t sell anything. Our consultants offer independent advice to develop the most effective agile working strategy that meets your company’s business objectives.

For a free initial consultation with one of our consultants, please call +44 (0) 20 3861 6444 or email info@stablelogic.com.

    StableLogic are an independent technology consultancy with offices in London and Boston.

    LONDON

    The Minster Building, Great Tower Street, London, EC3R 7AG, UK
    +44 20 3861 6444

    BOSTON

    One Marina Park Drive, Suite 1410, Boston, Massachusetts, 02210, USA
    +1 617 807 7204