StableLogic are contact centre consultants, we provide expert independent contact centre advice. Our contact centre consultancy services help clients to develop their contact strategy, benchmark costs and optimise their processes.
Our core services comprise of:
The customer contact market is in a period of rapid development to try and keep up with the evolving demands of the customer landscape. Therefore, to remain competitive and relevant, organisations must change the way they interact with the market.
Our contact centre consultants review all aspects of the contact centre – from the technology to the customer experience and the performance of the team themselves.
We help clients to design their future strategy, model the costs and the performance levels, and build the business case.
Our contact centre consultants objective is not only to advise on a highly functional technology solution but also one that is reliable, cost effective and from a low risk supplier.
StableLogic develop specifications and manage contact centre procurements on behalf of clients on a continuous basis. We understand the different products, suppliers and configuration options and can advise clients how these work in practice.
We specialise in the procurement of both contact centre
technologies and services, including fully outsourced contact centres.
StableLogic are an independent technology consultancy with offices in London, Sydney and Boston.
The Minster Building, Great Tower Street, London, EC3R 7AG, UK
+44 20 3861 6444
Level 23, 52 Martin Place, Sydney, NSW 2000, Australia
+61 2 9220 5027
One Marina Park Drive, Suite 1410, Boston, Massachusetts, 02210, USA
+1 617 807 7204