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Tag Archives: Digital Transformation

in Contact Centre, Digital Transformation, StableLogic

StableLogic hosts the Consultant Alliance Conference 2019

StableLogic had the pleasure of hosting the annual Consultant Alliance conference this week. The conference took place over two days in London and included an evening dinner cruise along the Thames with Bateaux London. Much thanks to our partners who made the trip from Australia, the United States, France, Germany, Italy and Canada for another productive session.

The Consultant Alliance is a closely integrated global network of independent telecommunications and IT consultants. We deliver major projects for multinational clients while maintaining local expertise. Our partners within the alliance include Capcost, Data Perceptions, TeleResult, EE & Associates, Lucernys and MPC Services.

As partners, we work together to deliver projects across the Americas, Europe, Africa, Middle East, Asia and Australasia.

Typical projects for our international team of experts include global WAN procurements, regional fixed and mobile procurements and cost reduction audits. From opening a new office in Brazil to a fifty-country telecommunications audit – we can deliver.

This years conference discussed hot trends impacting each partner’s respective region, different partner innovations, opportunities for cross-collaborations and much more.

For more information about the Consultant Alliance, visit consultant-alliance.com or contact info@consultant-alliance.com.

in Contact Centre, Digital Transformation, StableLogic

Cloud Transformation: A Tricky Endeavor

For most businesses, moving services to the cloud has an undeniably strong business case. Companies now want to leverage the lower cost, scalability, and low maintenance of cloud and SaaS services.

So clearly this sounds like a no-brainer from a strategic sense. However, when it comes to moving a whole business away from old on-premise systems and onto the cloud, how easy is it?

Well the answer is, unfortunately, not very. Firstly, there are the many considerations that need to be made, such as what is the state of the network? Can cloud services be supported in your specific geography? Will new hardware be required? What is the new DR plan? How will cloud services interact with systems that have to remain on-premise? How will the change be communicated? What training is required? How will contracts be managed for old systems? And the list goes on. Clearly, big technical changes are not always easy to achieve.

Realistically, a program set out to deliver a cloud transformation can fail anywhere, common examples are:

o Poorly defined project dependencies
o Insufficient backing of budget
o Lack of change management
o Uncontrolled project changes
o Ineffective stakeholder engagement
o Inadequate skill set of project team

…again, the list goes on. In summary, without the right level of project management and project governance embedded into a project, such as a cloud transformation, the list of potential factors leading to the project’s demise can be countless.

From experience, we would go as far to say that unless you have sufficient project governance laid out from the very beginning of a project, then the project is due to fail at some point during its lifetime – realistically very quickly!

So sadly, while the original cloud strategy may seem like a no brainer, implementing the strategy can prove much more difficult.

To ensure success, moving to the cloud requires a high level of planning, often across multiple projects, underpinned by watertight change management, careful monitoring of budget and a constant review of interproject dependencies.

The objectives of the project should be continuously used to benchmark the project. In addition, the level of communication between the project members, exec board and the project stakeholders needs to be exceptionally well structured.

At StableLogic, we have carried out countless cloud deployments successfully and have overseen numerous high-profile cloud transformations. Our successes come through our 25 years’ experience of running IT deployments, through which we have developed a proven methodology fortified by a deep technical understanding. Our focus is on delivery, ensuring projects are completed on time, to budget and with the correct scope.

If you have any questions about this article or about the Project Management or IT Programme Management services offered at StableLogic, then please do not hesitate to contact us by clicking the button below

in Digital Transformation, StableLogic

CSCS Appoint StableLogic for Digital Transformation Project

The Construction Skills Certification Scheme (CSCS), have appointed independent consultancy StableLogic to develop and manage the implementation of their digital transformation.

CSCS is the leading skills certification scheme within the UK construction industry. CSCS cards provide proof that individuals working on construction sites have the required training and qualifications for the type of work they carry out.

In total there are 1.5 million CSCS cards in circulation and up to 400,000 new applications per year. The cards, including the imbedded technology, are required to work on the majority of UK construction sites and are even used for construction site entry systems.

Currently the CSCS card application process is largely manual and includes some paper-based processes. The project is to undertake a full digital transformation in order significantly improve service to both individuals and to the industry. The new service will include online applications, a new app and the delivery of a leading-edge customer services.

I am very pleased to have appointed StableLogic to support us with our digital transformation programme. Their skills and capabilities have already developed our vision and procured leading suppliers to remove much of the complexity surrounding the existing systems.

Graham Wren, Chief Executive of CSCS

It is a pleasure to work with CSCS as they transform almost all aspects of their operation. Our consultants are bringing multiple skills to the programme, from technical and procurement to customer service and project management.

Craig Robinson, StableLogic Director

More information on CSCS can be found at: www.cscs.uk.com

    StableLogic are an independent technology consultancy with offices in London, Sydney and Boston.

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